Here’s how information moves through Facet, where clinician review fits, and which agreements apply to your practice.
Your practice decides which visits to record, which templates to use, who can access the workspace, and what documentation enters the patient record. Notes and periodontal measurements can be reviewed and corrected before use.
Clinical audio is processed for transcription. Transcripts, template instructions, and relevant context support draft notes and charting. Appointments and record information are exchanged with Open Dental when your practice enables the integration.
Facet’s application includes a Privacy Policy, Terms of Service, and Business Associate Agreement for practice review. Your practice’s applicable agreement governs the service and handling of protected health information.
Read the BAAThe public demo form is for contact information. It is separate from the clinical workflow. Please keep patient names, recordings, notes, and other health information out of demo requests and ordinary email.
The providers used depend on the features your practice enables. This overview explains their roles; it does not replace your practice agreement or the application’s disclosures.
| Provider | Role in the workflow |
|---|---|
| AWS | Clinical application hosting, database, file storage, backups, and operational monitoring. |
| Soniox | Audio transcription, including supported live periodontal dictation. |
| OpenAI | AI-assisted draft notes and supported charting and audio-transcription features. |
| Open Dental | Optional exchange of patient, appointment, reviewed note, and periodontal information. |
| Stripe | Subscription and payment administration. |
Ask us about the data flow, provider arrangements, access controls, and your practice’s BAA before onboarding. We can discuss the features and configuration relevant to your team.
Email privacy@facetmed.ai. For help reaching the team, contact liam@facetmed.ai. Please do not include patient information in email.
Clinical application privacy policy